Shopping Cart

  • No products in the cart.

Terms and Conditions

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in a straight, wavy or curly pattern, the color will range between a natural 1b and 2. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange your purchase one time only.

Payment Terms

Terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged. Please review your order, items and shipping information carefully.  Once submitted, your order and payment will be processed. If your order is canceled, your bank will typically hold the authorized funds from between 3 and 5 business days. Unfortunately, this is out of our control so please be sure your order information is accurate.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact promptly after your order has been placed.

Product Availability

If any product is out of stock, unavailable or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable you may wish to terminate the sale in which case, we will refund the amount charged to your credit card.

Please note: Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.

Replacements

We take great pride in our product and it is 100% guaranteed. If you have received any product that is incorrect, you must contact us within 30 calendar days from the date of purchase. If you feel you have received a defective item(s), you must contact us within 30 calendar days from the date of purchase.

Policy Changes

DejaVu Fine Hair Collection, reserves the right at our discretion to make changes to prices, policies and procedures. Please check this page periodically for changes.

Limitation of Liability

DejaVu Fine Hair Collection, does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. DejaVu Fine Hair Collection will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.

Copyrights, And Other Rights

DejaVu Fine Hair Collection, does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. DejaVu Fine Hair Collection will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.

Images of people or places displayed on the DejaVu Fine Hair Collection website are either the property of, or used with permission by, DejaVu Fine Hair Collection. Use of these images by you or other third parties is prohibited unless expressly permitted in the Terms of Use or elsewhere on the DejaVu Fine Hair Collection website. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes. Any product, service, program or technology described in any document published by DejaVu Fine Hair Collection on this site may be the subject of other intellectual property rights owned by DejaVu Fine Hair Collection. Any such right that is not expressly licensed hereunder is reserved by DejaVu Fine Hair Collection.

Trademarks

DejaVu Fine Hair Collection, does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. DejaVu Fine Hair Collection will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, DejaVu Fine Hair Collection is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.

Submissions

Apart from your personal information, any communication or material you send to the DejaVu Fine Hair Collection website, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions is and will be treated as non-confidential and non-proprietary. Anything you send to the DejaVu Fine Hair Collection website may be used by DejaVu Fine Hair Collection for any purpose including but not limited to modification, reproduction, transmission, disclosure, publication, broadcast, and posting. By submitting material to DejaVu Fine Hair Collection, you irrevocably transfer and assign to DejaVu Fine Hair Collection, and forever waive and agree never to assert, any copyrights, “moral” rights, rights of publicity or to privacy, or other intellectual-property or proprietary rights that you may have in such material. DejaVu Fine Hair Collection is free to use, without obligation of any kind, any ideas, concepts, techniques, or know-how contained in any communication you send to the DejaVu Fine Hair Collection website for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services.

Discounted Products

Returns, replacements and exchanges are permitted on certain discounted products only. Any purchases made at promotional events or online at dejavufinehair.com using any of the following: Promotional (Promo) Codes or any other discounting method provided by DejaVu Fine Hair Collection may be exchanged within 30 calendar days from the date of purchase but may not be returned for a refund.

No sale is final until approved by DejaVu Fine Hair Collection. DejaVu Fine Hair Collection reserves the right to withhold approval at its sole discretion.

Programs

DejaVu Fine Hair Collection reserves the right to cancel or change any program without notice at any time.

Note: If you need further clarification about our Terms and Conditions or have general questions please call 1-877-556-4247 or email us at deja@dejavufinehair.com.